FAQ
Do you have a size chart?
Yes we do. Click here for our size chart.
What size range do you support?
The majority of our collection products are string bikinis, so sizing is fairly flexible within range 0-12 in US sizing. For structured pieces like our one-piece and Fazani set, we recommend referring closely to our size chart as these pieces are not as size-flexible.
What shipping methods do you offer?
We ship via USPS for domestic orders, which typically takes 2 to 5 business days to arrive depending on the state you live in. For international orders, shipping times vary based on your location.
Do you offer free shipping?
Yes we do, domestic orders enjoy free shipping. For international orders, fees vary based on location. Currently, we ship to the US and Europe.
Do you ship international?
Yes we do. We are able to ship to most continents, fees vary based on location.
Can I exchange or return an item?
You may return your order for a store-credit or exchange of merchandise of equal or lesser value. For more details on our return policy, click here.
What if my item is faulty?
Our brand is handmade and we take quality control measures prior to fulfilling orders. If you believe an item is faulty, please contact us at love@zemraswim.com within 24 hours of receiving your order with your order number, pictures of the faulty item along with a description of it. Our team will respond accordingly.
Where are your swimsuits made?
Our swimwear is handmade by our small production team in Colombia.
What materials are your swimsuits made from?
Currently, our collection is made with the following two fabric blends:
- 80% Polyester, 20% Elastane
- 85% Polyamide, 15% Elastane